**Shipping Policy**

Thank you for shopping at Sol Mate! We are committed to providing you with a seamless shopping experience, including fast and reliable shipping.

**Processing Time**

Orders are typically processed and shipped within 1-2 business days of receiving your order, excluding weekends and holidays. Please note that processing times may be longer during peak seasons or promotional periods.

**Shipping Methods and Delivery Times**

We offer the following shipping options:
- Standard Shipping: Estimated delivery within 3-7 business days.
- Express Shipping: Estimated delivery within 1-3 business days.

Please note that delivery times are estimates and not guaranteed. Actual delivery times may vary depending on your location and courier delays.

**Shipping Rates**

Shipping rates are calculated based on the weight of your order and your location. Shipping costs will be displayed at checkout before you complete your purchase. We may offer free shipping promotions from time to time, which will be clearly indicated on our website.

**International Shipping**

At this time, we only offer shipping within Australia. We do not ship internationally.

**Order Tracking**

Once your order has been shipped, you will receive a shipping confirmation email with tracking information. You can use this tracking number to monitor the status of your delivery online.

**Shipping Restrictions**

We are unable to ship to PO boxes or APO/FPO addresses. Please provide a physical address for delivery when placing your order.

**Delivery Issues**

If you encounter any issues with your delivery, such as delays or missing items, please contact us at sales@solmatethelabel.com and we will assist you in resolving the issue as quickly as possible.

**Contact Us**

If you have any questions or concerns about our shipping policy, please contact us at sales@solmatethelabel.com

Last updated: June 2024