Terms of Service

Welcome to Sol Mate! By accessing or using our website, you agree to comply with and be bound by the following Terms of Service. If you do not agree with these terms, please do not use our website.

1. Acceptance of Terms

By using this website, you affirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian.

2. Changes to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be posted on this page with a new effective date. Your continued use of the website after any changes signifies your acceptance of the new terms.

3. Use of the Website

You agree to use the website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit anyone else's use and enjoyment of the website.

4. Product Information

We strive to provide accurate product descriptions and pricing information. However, we do not warrant that product descriptions or other content on the site are accurate, complete, reliable, or error-free. If a product is not as described, your sole remedy is to return it in accordance with our Returns Policy.

5. Orders and Payment

By placing an order on our website, you agree to provide accurate and complete information. All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in product information, or suspicion of fraudulent activity. Payment must be made at the time of purchase.

6. Shipping and Delivery

We aim to process and ship orders promptly. Delivery times may vary based on location and shipping method. Once your order is shipped, you will receive a confirmation email with tracking information.

7. Returns and Exchanges

Our Returns Policy outlines the conditions under which you may return or exchange items. By purchasing from us, you agree to abide by this policy.

8. Intellectual Property

All content on our website, including text, graphics, logos, and images, is the property of Sol Mate or its content suppliers and is protected by intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this website without express written permission from Sol Mate.

9. Limitation of Liability

To the fullest extent permitted by law, Sol Mate will not be liable for any indirect, incidental, or consequential damages arising from your use of the website or the purchase of any products, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify, defend, and hold harmless Sol Mate, its affiliates, and their respective officers, directors, and employees from any claims, damages, losses, liabilities, costs, or expenses (including reasonable attorneys’ fees) arising out of your violation of these Terms of Service or your use of the website.

11. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of South Australia Any disputes arising from these terms will be resolved in the appropriate courts located in Adelaide, SA.